The conversion funnel shows each step of the purchase: product, cart, checkout form and purchase. See how many visits reach each one and choose where to start making improvements.
30 days for PLN 0 · first payment after the trial · cancel anytime. We set it up for you within 48 hours.
With this module
Compare the transitions between purchase steps
See the scale of drop-offs
Set priorities for changes in your store
Conversion funnel · purchase steps compared across desktops, phones and tablets.
From report to decision
See more. Choose your next step.
Compare the transitions between purchase steps
See the scale of drop-offs
Set priorities for changes in your store
01
The whole path to the order
See how many visits get as far as viewing a product, the cart and the checkout form, and how many end in a purchase.
02
Losses between steps
Numbers and percentages help you spot where the biggest drop happens. You know which part of the process to check first.
03
Know which purchase step to check
A big drop before the cart points to the offer. A drop later on is a reason to check delivery, payment and forms.
04
The same funnel, different traffic
Filter by device, traffic type and source. Check whether a drop affects the whole store, phones or a specific channel before you plan a fix.
01
value in everyday work
Set the order of work before you spend budget on changes.
Without knowing the scale of a problem, it's easy to spend a sprint on a step few customers ever reach. The funnel helps you weigh the drop-off rate against the number of sessions and focus on the part of the purchase that matters to your store.
Priorities based on the scale of transitions
A shared reference point for marketing and UX
Assessing a fix at the same purchase step
02
the scale of the problem
See how many visitors reach each step.
Put visits with product views, the cart, the checkout form and purchases side by side. Check whether visits already end at the offer or only when placing the order.
Number of sessions at each step
Transitions and drops between steps
The whole purchase process in one report
03
team priorities
Start where it matters for the result.
Not every flaw in the store needs the same attention. The funnel helps you compare the scale of losses and choose the step your team should look at first.
Comparing the product, cart and checkout form
A clear starting point for further analysis
Shared context for marketing and UX
04
checking after a change
Come back to the same question after rolling out a fix.
Before the change, note the step and the metric you want to improve. After rollout, compare similar periods and traffic mix to see whether more sessions reach the next step.
A reference point before rollout
Comparing consecutive periods
Assessment together with journeys and pages
Getting started
Start with your own store.
Go from setup to a specific question. During the trial, you'll see how this module helps in your day-to-day work.
01
We check the events
We go through a test path and verify the product, cart, checkout form and purchase.
02
Find the biggest loss
Read the number of sessions and the drop between steps. Choose one area to analyze.
03
Test your improvement idea
Add journeys to the funnel picture. After the change, come back to the same report.
Does a drop in the funnel reveal the cause of the problem?
It points to the step that needs attention. You narrow down the cause by checking journeys, the page layout and your own checkout process.
Why might the funnel differ from the number of orders in my store?
The funnel describes recorded sessions and events. Order data comes from the store integration, so the scope of consents, tracking and the ability to link a visit all affect the comparison.
Does the funnel show people or sessions?
The step report shows the number of sessions that meet the conditions of a given step. The same person can have several sessions, so don't treat this number as the number of unique customers.
Which step should I start my analysis with?
Look at both the drop-off rate and the number of sessions it affects. Choose a step with meaningful scale, then review the journeys and the page where users take that step.
How do I compare results fairly after a change?
Compare periods of similar length and take campaigns, seasonality and product availability into account. A better result after rollout alone isn't enough to attribute the whole effect to one change.
Isn't the store's conversion rate enough on its own?
It's useful for an overall assessment. The funnel shows between which steps the number of sessions changes. That lets you point to a specific area to work on instead of reacting to a single aggregate metric.
Do I need a big team to make use of the funnel?
All you need is to choose one step and one change to test. The report can be the basis for a short task for the person running the store or a developer you work with.
How can I test this module in my own store?
Choose “Try free for 30 days”. We'll set up tracking, and you'll see which purchase step deserves your first improvement.