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With this module
Gauge the scale of a specific interaction
Find the events on a given page
See how activity changes over time
Event analytics in practice
See the action. Check its scale.
An event is a recorded action in your store. Choose its category, type or label and check how often it occurs. Set the number of actions against the number of people and changes in activity over time.
Event analytics · filters, scale of recorded activity and daily trend.
What you'll see and what to check next
01
Choose an action to analyze
Category and action filters plus label or address search let you narrow the report down to the behavior you're interested in.
Next step
Start with one interaction that matters for your store. Keep the same filters when you come back to the report after a change.
02
Separate actions from people
The report counts actions, people and visits (sessions) separately. One person can perform the same action many times during one or more visits.
Next step
Check whether a rise in activity comes with more users or with the action being repeated more often.
03
Find the moment of change
The chart shows events and users day by day. It makes it easier to notice a rise, a drop or a gap in recorded activity.
Next step
Match the date of the change with a store release or campaign launch. Also check that tracking still works correctly.
Add context to the selected behavior.
Once you find an interesting event, see what users did before and after it. It's easier to decide which part of the visit is worth improving.
The report covers actions sent by the configured tracking. The value of Purchase events, i.e. recorded purchases, doesn't mean revenue after returns and cancellations here. You'll find that figure in the conversion report.
From report to decision
See more. Choose your next step.
Gauge the scale of a specific interaction
Find the events on a given page
See how activity changes over time
01
Actions alongside page views
See actions recorded by on-site tracking and the store connection. The report covers supported product actions and any other interactions you've set up tracking for.
02
A filter for a specific question
Choose a category and action type, or search for its label or page address (URL). See only the actions you want to assess.
03
Actions, people and visits separately
Set the number of actions against the number of people and sessions, i.e. visits. Ten clicks from one person is a different situation from one click each by ten people.
04
Day-by-day trend
The chart puts events next to users over time. See when activity grows, drops or stops being recorded.
05
Top categories and actions
Rankings help you find frequent interactions and labels that need a closer look. Go from the big picture to a narrower question.
06
Post-release check
After adding a new event, perform a test action and check that it arrives with the expected category and label. Then watch how customers use it.
01
one interaction, one specific question
Check whether a change is being used.
A new store element is worth judging by behavior, not just page views. If the interaction is correctly configured as an event, pick its action or label and check how many people use it and how that develops over time.
Category and action filters
Search by label or URL
Events and unique users
02
reach vs repetition
Lots of actions doesn't always mean lots of customers.
One person can perform the same action many times. Set the number of events against the number of users and sessions before treating growth as greater interest. Check unusual patterns against sample visits and the tracking configuration.
Separate counters for events and audiences
A check for repeated interactions
A hypothesis to verify in journeys
03
tracking check
After changing your store, check the data too.
After a release, perform the selected actions and check their names in the report. A sudden drop or spike in events can mean a change in behavior or in configuration. The report helps you find the moment to look into, but doesn't settle the cause on its own.
Checking an action after a release
Category and label check
Daily trend of events and users
Getting started
Start with your own store.
Go from setup to a specific question. During the trial, you'll see how this module helps in your day-to-day work.
01
Choose an action to analyze
Decide what you want to measure: e.g. a recorded add-to-cart or another configured interaction.
02
Narrow down the report
Choose dates, category and action. If needed, search for a label or page address.
03
Check scale and context
Set events against users and the trend. Go back to journeys or the funnel to see how the visit continued.
Does Flowpeek automatically track every action in the store?
The report shows the events actually sent by the tracker and integrations. Non-standard interactions need to be configured. During setup, we agree which actions are available and how to check them.
What's the difference between the number of events and the number of users?
The same person can perform an action several times during one or more visits. That's why the report counts actions, people and visits (sessions) separately. Look at them together to tell more interested people apart from an action being repeated more often.
Can I check the events on a single page?
You can search for a URL in the report and combine it with the category and action filters. The search also covers event labels, so check that your phrase narrows the result accurately.
Does a form submission attempt mean a captured lead?
No. A configured submission-attempt event describes an attempted action, not confirmation that the form was accepted, an identity or marketing consent. This tracking doesn't read what's typed into the fields.
Does the report show why a customer didn't buy?
It shows the scale and distribution of recorded actions. To investigate the cause, combine it with journeys, the funnel and a page test. A rise or drop in events alone doesn't explain customer intent.