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Event analytics

See what customers do between page views.

See how often customers add products to the cart, click key elements and submit forms — how many people do it and how that changes day by day.

30 days for PLN 0 · first payment after the trial · cancel anytime. We set it up for you within 48 hours.

With this module

  • Gauge the scale of a specific interaction
  • Find the events on a given page
  • See how activity changes over time

Event analytics in practice

See the action. Check its scale.

An event is a recorded action in your store. Choose its category, type or label and check how often it occurs. Set the number of actions against the number of people and changes in activity over time.

Flowpeek event analytics: category, action and label filters, six metrics and a daily trend of events and users
Event analytics · filters, scale of recorded activity and daily trend.

What you'll see and what to check next

  1. 01

    Choose an action to analyze

    Category and action filters plus label or address search let you narrow the report down to the behavior you're interested in.

    Next step

    Start with one interaction that matters for your store. Keep the same filters when you come back to the report after a change.

  2. 02

    Separate actions from people

    The report counts actions, people and visits (sessions) separately. One person can perform the same action many times during one or more visits.

    Next step

    Check whether a rise in activity comes with more users or with the action being repeated more often.

  3. 03

    Find the moment of change

    The chart shows events and users day by day. It makes it easier to notice a rise, a drop or a gap in recorded activity.

    Next step

    Match the date of the change with a store release or campaign launch. Also check that tracking still works correctly.

Add context to the selected behavior.

Once you find an interesting event, see what users did before and after it. It's easier to decide which part of the visit is worth improving.

Follow the visit

The report covers actions sent by the configured tracking. The value of Purchase events, i.e. recorded purchases, doesn't mean revenue after returns and cancellations here. You'll find that figure in the conversion report.

From report to decision

See more.
Choose your next step.

  • Gauge the scale of a specific interaction
  • Find the events on a given page
  • See how activity changes over time
01

Actions alongside page views

See actions recorded by on-site tracking and the store connection. The report covers supported product actions and any other interactions you've set up tracking for.

02

A filter for a specific question

Choose a category and action type, or search for its label or page address (URL). See only the actions you want to assess.

03

Actions, people and visits separately

Set the number of actions against the number of people and sessions, i.e. visits. Ten clicks from one person is a different situation from one click each by ten people.

04

Day-by-day trend

The chart puts events next to users over time. See when activity grows, drops or stops being recorded.

05

Top categories and actions

Rankings help you find frequent interactions and labels that need a closer look. Go from the big picture to a narrower question.

06

Post-release check

After adding a new event, perform a test action and check that it arrives with the expected category and label. Then watch how customers use it.

01

one interaction, one specific question

Check whether a change is being used.

A new store element is worth judging by behavior, not just page views. If the interaction is correctly configured as an event, pick its action or label and check how many people use it and how that develops over time.

  • Category and action filters
  • Search by label or URL
  • Events and unique users
02

reach vs repetition

Lots of actions doesn't always mean lots of customers.

One person can perform the same action many times. Set the number of events against the number of users and sessions before treating growth as greater interest. Check unusual patterns against sample visits and the tracking configuration.

  • Separate counters for events and audiences
  • A check for repeated interactions
  • A hypothesis to verify in journeys
03

tracking check

After changing your store, check the data too.

After a release, perform the selected actions and check their names in the report. A sudden drop or spike in events can mean a change in behavior or in configuration. The report helps you find the moment to look into, but doesn't settle the cause on its own.

  • Checking an action after a release
  • Category and label check
  • Daily trend of events and users

Getting started

Start with your own store.

Go from setup to a specific question. During the trial, you'll see how this module helps in your day-to-day work.

  1. 01

    Choose an action to analyze

    Decide what you want to measure: e.g. a recorded add-to-cart or another configured interaction.

  2. 02

    Narrow down the report

    Choose dates, category and action. If needed, search for a label or page address.

  3. 03

    Check scale and context

    Set events against users and the trend. Go back to journeys or the funnel to see how the visit continued.

In your daily work

From question to action.

E-commerce manager

You're changing how your offer is presented.

Select the recorded product events for the relevant addresses and check their count, users and trend.

What you gain

You see whether interaction with the offer changes, not just the number of page visits.

E-commerce analyst

The number of events suddenly went up although traffic looks similar.

Compare user and session counters, narrow down the category, then check repeated actions.

What you gain

You have a specific scope for verifying behavior or the tracking configuration.

Implementation team

You've added tracking for a new interaction.

Perform it as a test and find it by action, label or page address.

What you gain

You confirm the event is received before the team starts drawing conclusions from the report.

Your plan for the first 30 days

Check the value.
On your own data.

Follow one important store interaction from event receipt to report interpretation.

  1. 01

    We plan and configure tracking

    As part of the 48-hour setup, we check which actions are available in your store.

  2. 02

    Run a test and gather observations

    Confirm the chosen action is received, then check its real scale and trend.

  3. 03

    Choose a conclusion to verify

    In the consultation during the first month, connect the result with journeys or the funnel and agree on the next step.

How will you know it's worth it?

You can find a specific interaction, tell its frequency apart from its reach and use the result in your work on the store.

Try free for 30 days

Questions and answers

Good to know before you start.

Does Flowpeek automatically track every action in the store?

The report shows the events actually sent by the tracker and integrations. Non-standard interactions need to be configured. During setup, we agree which actions are available and how to check them.

What's the difference between the number of events and the number of users?

The same person can perform an action several times during one or more visits. That's why the report counts actions, people and visits (sessions) separately. Look at them together to tell more interested people apart from an action being repeated more often.

Can I check the events on a single page?

You can search for a URL in the report and combine it with the category and action filters. The search also covers event labels, so check that your phrase narrows the result accurately.

Does a form submission attempt mean a captured lead?

No. A configured submission-attempt event describes an attempted action, not confirmation that the form was accepted, an identity or marketing consent. This tracking doesn't read what's typed into the fields.

Does the report show why a customer didn't buy?

It shows the scale and distribution of recorded actions. To investigate the cause, combine it with journeys, the funnel and a page test. A rise or drop in events alone doesn't explain customer intent.

From description to practice

See how to use it in your store.

30 days on your own data

Work with your own store's data for 30 days.

Start a 30-day trial. We set up and configure Flowpeek in 48 hours. You get a ready-to-use dashboard and a consultation in the first month.

  • No fixed-term contract
  • We set everything up for you in 48 h
  • App servers in Germany (EU)
  • Cancel anytime